Growth, Brands and More
Growth, Brands and More Podcast
The AI Frontier in Consumer Research | Lisa Phelan | Part II
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The AI Frontier in Consumer Research | Lisa Phelan | Part II

S02E30

In this episode, I speak with Lisa Phelan:

Always curious. Lifelong learner. Constantly inspired by people and their capacity for good. Never quiet when it comes to standing up for human rights.
Work in progress. Founder of F’inn a strategic insights agency, focused on uncovering of meaningful insights at the convergence of human motivations and emerging technologies. F’inn’s approach is always rooted in research, centered on people and oriented for action.

Lisa Phelan and Filiberto Amati chatted about the innovative application of AI in consumer research, focusing on tools like PersonifAI and synthetic respondents. They discuss how AI-driven personas maintain ongoing consumer insights and make research more dynamic and responsive. They also highlight the importance of AI in enhancing processes, extending insights, and maintaining confidentiality without compromising the human-centric nature of consumer research. The conversation touches on the potential pitfalls of over-reliance on AI, emphasizing the need for strategic rather than tactical use. The episode concludes with practical advice on implementing insights into action.

In this Episode:

00:00 Introduction

01:01 Exploring AI in Consumer Research

02:38 PersonifAI: AI-Based Personas

11:26 Synthetic Respondents and QuantifAI

27:42 Conclusions

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